ATRA Code of Ethics

Rebuilder Members of the Automatic Transmission Rebuilders Association agree that as long as they remain members of ATRA, they will adhere to the service and repair definitions which are a part of the ATRA by-laws;

• Subscribe to the guarantee standards which are shown therein

• And practice the advertising and merchandising procedures that are a part, thereof.

In addition, ATRA members further pledge to:

• State that the removal of a transmission from a vehicle in order to correct its problems is necessary, only when such is the case

• Diagnose transmission problems for customers and for each other in an honest and expert manner

• Provide prompt, courteous in-car diagnosis on behalf of customers of other members, free of charge

• Speak at all times of industry competitors with integrity, and in a responsible and thinking manner

• Conduct their inter-member warranty affairs in concert with the Association Golden Rule Warranty program

• Keep themselves and their employees abreast of the constant changes in the state of the art of the industry, through training and re-training

• Maintain their employees and facilities in such a state of orderliness and cleanliness that they will be a credit to the profession

• Have themselves and their employees tested and certified on a continuing basis, so as to demonstrate that ATRA shops are staffed with competent personnel